Scam and fakes

Beware of scam and fakes

Dear customers, some sites have copied our photos and videos and used them to deceive people. Please be careful. Some buyers have already lost money because of them. If you are faced with such a situation, please let us know, and we will try to help you!

Report a scam

How scammers work

In many cases, scammers create new sites and use images of products from legal ones. Their goal is not to sell goods but to steal money from your pocket. When buying online, the customer transfers money and never receives the ordered product. And if nevertheless, the goods are sent to the buyer, then it will turn out to be a low-quality fake. Reputation is not essential to imitators; it is only necessary to sell the product "one time". They constantly change their sites to make them harder to find and demand money back. Unfortunately, both innocent sides suffer because of scammers as they lose trust, reputation, and money.

Cheated buyers

Scroll through the photo

Scammer signs

1. Very low price

Puzzles in these stores cost 15-30$. At this price, it is impossible to make a quality product. They receive money in their account and do not ship the item.

2. Significant discounts (85-95%)

They use unrealistic discounts and special offers to stimulate the purchase of fake goods.

3. Copy of content from our site

They completely copied our product photos, customer reviews, ad videos and description

4. Ship from China

All our puzzles are designed and produced by our team in Ukraine.

Example of fraudulent shop

We regularly block their sites so that no one else loses money because of them, but they constantly create new ones. So please be careful. Here are examples of their sites:

What if these stores will ship the purchased item?

If you are lucky and the scam store sent the goods, then it will definitely not meet your expectations.

Poor paint and low quality puzzle cutting

The parts of the puzzle may be too small and fragile

The puzzle can be made of low-quality wood or even cardboard

The puzzle may not have all parts, and the gift wooden box will be missing

Difference between our original and imitators puzzles

Puzzle-storm puzzles

All our jigsaw puzzles come in a quality wooden box! Which is packed in a cardboard box

Counterfeits puzzles

The puzzle is packed in a plastic bag, sometimes in a low quality thin wooden box, so it is often damaged during transportation

Puzzle-storm puzzles

We use high-quality ecological paint and apply it in several layers to make the puzzle bright and beautiful

Counterfeits puzzles

Such puzzles often have a fuzzy and not bright picture, black traces from laser cutting. They are maximally focused on profit and for this they reduce the cost of production, and, accordingly, its quality

We are manufacturers

All our jigsaw puzzles are designed and created by our team. All photos and videos that you can see on the site or in advertising are made by us. Therefore, you will get exactly what you see and not be disappointed.